It is currently Thu Apr 09, 2020 6:22 am

All times are UTC - 8 hours [ DST ]




Post new topic Reply to topic  [ 7 posts ] 
Author Message
PostPosted: Sun Mar 03, 2019 1:50 pm 
Offline
Necromonger
Necromonger
User avatar

Joined: Tue Jun 03, 2008 12:01 pm
Posts: 5672
Location: Dark Side of The Moon
Given: 11730 thanks
Received: 6868 thanks
Bike(s): Push-Bike With Training wheels
Favorite Trails: Dirty Dirty Trails
Finally an honest product review, but with the way the product failed more than once during their testing, they really had no other choice.

https://www.pinkbike.com/news/review-enve-m735e-wheelset.html

*yes, spell-check sucks, my self-check sucks as well


Top
 Profile  
 
The following 3 users would like to thank Red Hot Sloth for his or her post:
avidtest, Dirtrider, OldDogDan
PostPosted: Mon Mar 04, 2019 1:53 pm 
Offline
Moderately Obsessed
Moderately Obsessed

Joined: Sun Dec 04, 2011 11:44 am
Posts: 511
Location: North County SD
Given: 102 thanks
Received: 716 thanks
Bike(s): Intense Primer & Tracer
Favorite Trails: North Umpqua, OR
I cracked both my ENVE wheels within 8 days of each other coming down that little downhill on the East side of the dam at Calavera. ENVE refused to honor their warranty.

_________________
If you don't go this year, you'll only be a year older when you do - Warren Miller


Top
 Profile  
 
The following user would like to thank k2rider for his or her post:
Red Hot Sloth
PostPosted: Mon Mar 04, 2019 1:59 pm 
Offline
Necromonger
Necromonger
User avatar

Joined: Tue Jun 03, 2008 12:01 pm
Posts: 5672
Location: Dark Side of The Moon
Given: 11730 thanks
Received: 6868 thanks
Bike(s): Push-Bike With Training wheels
Favorite Trails: Dirty Dirty Trails
It seems to me the owners response wasnt how to improve the wheel but to place the blame solely on QC and rationalizing failures and costs as apposed to actually stating they would investigate the build process to determine reasons for failure...
Too insincere about how $3k wheelsets are failing, not-cool.
Sorry to hear about them not covering your wheels under warranty, did they specify a reason for the denial?


Top
 Profile  
 
The following user would like to thank Red Hot Sloth for his or her post:
OldDogDan
PostPosted: Mon Mar 04, 2019 4:59 pm 
Offline
Moderately Obsessed
Moderately Obsessed

Joined: Sun Dec 04, 2011 11:44 am
Posts: 511
Location: North County SD
Given: 102 thanks
Received: 716 thanks
Bike(s): Intense Primer & Tracer
Favorite Trails: North Umpqua, OR
The serial numbers used to be stamped/printed on the rim but I bought my bike completely built up (obviously set up tubeless) and they said I was expected to break down my wheels to locate the serial number to register the wheels. I was clueless about that requirement and dumbfounded they expected the consumer to do that. Bottom line is, I will not buy ENVE's again and don't really need to when there are so many brands for 50% of what ENVE charges.

_________________
If you don't go this year, you'll only be a year older when you do - Warren Miller


Top
 Profile  
 
The following user would like to thank k2rider for his or her post:
OldDogDan
PostPosted: Mon Mar 04, 2019 5:35 pm 
Offline
Obsessed
Obsessed
User avatar

Joined: Sat Dec 10, 2011 6:37 pm
Posts: 2178
Location: The Future
Given: 6552 thanks
Received: 4206 thanks
Bike(s): Evil Insurgent
Favorite Trails: I'll know it when I find it.
k2rider wrote:
I cracked both my ENVE wheels within 8 days of each other coming down that little downhill on the East side of the dam at Calavera. ENVE refused to honor their warranty.


That is so shitty - both from a standpoint of quality, and one of support. Glad the word is getting out.

_________________
_______________________________
Image

"the trail doesn't need to be all Gnar to be enjoyable"

- Dirtrider, Covid-19 2020


Top
 Profile  
 
The following user would like to thank avidtest for his or her post:
OldDogDan
PostPosted: Tue Mar 05, 2019 9:54 am 
Offline
Moderately Obsessed
Moderately Obsessed

Joined: Tue Nov 01, 2011 11:07 pm
Posts: 984
Location: 5 Min from a tiny park with no trails.
Given: 25 thanks
Received: 1178 thanks
Bike(s): TallBoy LT, Woodie, MB-2
Favorite Trails: Calavera, 5 min from house
My China Carbon wheels have held up on my Full Rigid. Not sure why you would spend $3K on inferior wheels.


Top
 Profile  
 
The following user would like to thank 325racer for his or her post:
OldDogDan
PostPosted: Tue Mar 05, 2019 10:23 am 
Offline
Moderately Obsessed
Moderately Obsessed

Joined: Mon Jan 05, 2009 2:36 am
Posts: 1757
Location: Socal
Given: 0 thanks
Received: 2805 thanks
Bike(s): Intense 4 Life
Favorite Trails: Anything with minimal climbing
Just throwing it out there: E13 has lifetime warranty to original purchaser.
----------------------------------------------------------------------------------------
e*thirteen carbon rims are warrantied to the original purchaser for the lifetime of the product. This warranty is valid for TRS Race or LG1 Race carbon rims on complete e*thirteen wheels, or rims built on non-e*thirteen hubs. All warranties require proof of purchase.

Rims on complete e*thirteen wheels

Under 1 year old: When a rim failure occurs, the original purchaser will be sent a complete replacement wheel and call tag to return the wheel with the failed rim to e*thirteen or its appropriate distributor.

Over 1 year old: When a rim failure occurs, the original purchaser will be sent a replacement rim and call tag to return the failed rim to e*thirteen or its distributor. The cost of the rebuild is the responsibility of the rider.

e*thirteen carbon rims built on non-e*thirteen hubs:

When a rim failure occurs, the original purchaser will be sent a replacement rim and call tag to return the failed rim to e*thirteen or its appropriate distributor. The cost of the wheel rebuild is the responsibility of the rider.
----------------------------------------------------------------------------------------------
No questions asked. :)

_________________
Department of Good Times


Top
 Profile  
 
The following user would like to thank ozzer for his or her post:
OldDogDan
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 7 posts ] 

All times are UTC - 8 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 4 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group